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FAQs

Why is eFileACAforms.com the right solution?

eFileACAforms is a service developed by ComplyRight designed exclusively to help employers navigate the complexity of ACA reporting. We closely follow all of the legislative and IRS activity associated with the Affordable Care Act and then apply our 30 years of experience in business tax reporting to develop solutions that work for you. Our online service represents the easiest and quickest way to meet ACA reporting requirements without disrupting your other business activities at this busy time of year. The website is designed to guide you through the process, answer your questions along the way and complete your forms creation, delivery and IRS filings. There’s no software to install, no paper forms to buy and print and no trips to the post office. eFileACAforms is an approved IRS e-file provider for businesses with ACA requirements.

What’s included?

eFileACAforms provides a complete end-to-end online solution that takes care of the tasks you must do today, retains your data and simplifies the process year after year. The service includes:

  • Simple online software that guides you through inputting your data and creating your forms.
  • Access to your forms while you are gathering data to make changes or updates any time before you submit and check out.
  • Once you submit forms, they are printed and mailed to employees via first-class mail or via email delivery if that option is selected.
  • Submitted forms are also e-filed with the IRS.
  • Email confirmations keep you in touch with progress along the way.
  • After filing, printable and viewable PDF copies of your forms are available for your use at any time.
  • All forms and data are maintained on our secure servers for at least four years.

What’s the price?

The price per form ranges from $1.75 to $4.55, depending on the number of forms you submit. An e-file only option (no delivery to employee) is also available at a reduced fee. After filing, if you discover an error, correction services are also available. Click here for a complete list of services and prices.

When can I start?

You can create your account for eFileACAforms right now and begin the process by entering your company information and employee personal information even before your final year-end data is available. This can provide a head start for March and help you become familiar with the process.

What are my payment options?

We accept all major credit cards including Visa, MasterCard, Discover and American Express. Enter your credit card information at checkout. For security purposes, we do not store your credit card information, nor make it accessible on the site for future orders.

What do I do if I forget my user name or password?

Your email address used during account set up is your user ID. If you forget your password, click on the “Forgot Password” link on the login page. We will send you an email with instructions on resetting your password.

When will my employees receive their forms?

If you choose our email option your employees will receive an email with a link to their forms within 24 hours of your order submission. Employee copies that are mailed will be processed within 2 to 3 business days of your order and delivered to the post office for first-class mail delivery. The U.S. Postal Service typically delivers first-class mail within 3-4 days, although we cannot guarantee postal delivery times. You will be notified on the date that your forms are delivered to the post office. And we do guarantee that all forms submitted on or before 12 p.m. (noon) Eastern time, on Friday, March 2, 2018, will be postmarked by the March 2, IRS deadline.

After the IRS postmarked deadline, forms are processed every Wednesday.

What if I want copies of my forms?

After you submit your forms and payment, you can log into your account and will have access to copies of your forms in PDF format. You’ll find your forms in the "Filing Center" tab located at the top of the homepage. Click on the tab and select "Filed Forms." Use the filters to find the forms you want and then click "Apply." Once your employee information appears on screen, select the employee records and click the "Copy" button for any forms you want to print.

Do I need to print copies for my employees?

If you select e-file & delivery at check out, we take care of employee form delivery. Our all-inclusive service includes printing and delivery via first-class mail and/or via email. In an emergency, you can provide employees with a printed copy of the form that is available in PDF format in the “Filing Center”.

When does eFileACAforms file my forms with the IRS?

All forms filed by 12 p.m. (noon) Eastern time on April 2, 2018, will be guaranteed to meet the IRS electronic filing deadline.

Can I file for more than one company using a single account?

Yes. You can add an unlimited number of employers and employees under a single account if you choose. When creating the form, simply select the correct company and employee from the drop-down boxes on the form. All related data will then be filled in automatically.

Can I correct data on a form after I’ve submitted and checked out?

We begin our processes immediately after you submit forms and check out. Therefore, you cannot change any information entered into a form once you have checked out and paid for our service.

To correct a form that has been printed and filed in error, you’ll need to create a separate correction form. The service is available to you through the site at a separate fee and includes delivery of the corrected employee copy as well as submission of the correction to the IRS, if you select e-file & delivery at checkout. ACA corrections are only available if you filed the original form with us.

Once I file my 1095-B or 1095-C forms, do I need to file Form 1094-B or 1094-C?

For self-insured employers completing 1095-B forms, we will automatically include the 1094-B transmittal form with your submission at no additional cost. When filing 1095-C forms, you must also file a separate 1094-C form available through the site that requires additional information from employers regarding:

  • Whether the organization offered coverage to at least 95% of its full-time employees and their dependents.
  • The total number of 1095-C forms issued to employees.
  • Information about members of the aggregated applicable large employer group, if any.
  • Counts of full-time employees on and total employee counts by month.
  • Whether the company is eligible for certain transition relief, including certification.

What are the penalties if I don’t file?

Employers can pay a high price for failing to comply with ACA reporting requirements. In addition to the IRS ramping up penalty amounts, the punitive nature of penalties means the combined cost can add up quickly.

The amount of the penalty is based on when you file the correct information return or finish the correct payee statement. Also, the penalty for failure to file a correct information return is separate from the penalty for failure to furnish the correct payee statement. For example, if you fail to file a correct 1095-C with the IRS and don’t provide a correct statement to the payee, you may be subject to two separate penalties. And depending on the oversight, the maximum amount you can incur in the calendar year can reach into the thousands.

Reporting penalty Amount of Penalty
Filed/furnished no more than 30 days late $50/form
Combined calendar year maximum $536,000
Filed/furnished 31+ days late, up to August 1 $100/form
Combined calendar year maximum $1,609,000
Filed/furnished after August 1 $260/form
Combined calendar year maximum $3,218,500
Intentional Disregard to file/furnish $530/form
Combined calendar year maximum no maximum fine

How safe is the data I enter on your website?

All company and employee data is encrypted using the highest level encryption program available, recommended by the federal government. Any information you provide is used only for the purpose of processing your forms. We will never share your information or sell it even if you no longer use our service. Please refer to our Privacy Policy for complete details.

What browsers do you support?

eFileACAforms.com works best on Internet Explorer 11, Firefox 14 and higher, and Google Chrome 21 and higher.

What if I have a more difficult situation or am unsure what data or indicator codes should be used?

If the DIY- nature of efileACAforms.com isn’t for you, we have partnered with ACA Managed Services to provide Smart1095, which will help validate your data. Smart1095 generates the indicator codes for you. It uses your employee information, which you can get from your payroll system, and a few additional data elements pertaining to employee benefits, such as Offer Date and Benefits Start Date. Learn more about Smart1095.

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